On Liebherr US combined units like the HCB 1560, a freezer section that does nothing means the unit is not getting power or has not been switched on. The display stays dark, the interior stays warm…
On Liebherr US combined units like the HCB 1560, a freezer section that does nothing means the unit is not getting power or has not been switched on. The display stays dark, the interior stays warm and nothing runs. For these models the first things to confirm are the power outlet, the household breaker and whether the appliance itself is turned on at the control. Only after that is a repair visit the next step.
1. Check that the display is lit; if not, switch the appliance on with its power key. 2. Push the plug fully into the outlet and test the outlet with a lamp. 3. Look at your breaker panel and reset a tripped breaker once. 4. If the unit still stays dead, move frozen food to another freezer or into coolers with ice and call us.
Look at the display, then the plug and outlet, then the breaker. Also press the power key, because the unit can sit switched off without anyone noticing. These three checks take a couple of minutes and solve many calls.
Then the unit itself is not powering up, which points to its internal supply or control. Keep the door closed to hold the cold, move food you cannot afford to lose, and book a repair visit.
A full, closed freezer stays cold for many hours, but the time shortens with every door opening. Keep it shut, group food together, and move it to another freezer if the unit stays dead past the same day.
A technician diagnoses it on site and gives you the price in writing before any work starts.